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Refund policy

At THEME SEVA we deal in non-tangible, digital products such as source codes, scripts, templates, and tools. Please read our refund policy carefully before making any purchase.

🚫 No Refunds for Digital Products

Due to the nature of digital goods, all sales are final and non-refundable once the product has been successfully delivered and downloaded.
We do not provide refunds in the following cases:

You changed your mind after purchase

You mistakenly purchased the wrong product

The product did not meet your expectations

You do not have the required technical knowledge to use the product

✅ Exceptions – Eligible Refund Cases

We may consider a full or partial refund only under the following circumstances:

Failed Transaction: Your order was not successfully completed, but your payment was debited.

Major Technical Issue: The product has a serious, unresolvable issue that prevents it from functioning as described, and the vendor fails to provide support or a fix within 7 working days.

🔄 Refund Process

If your case qualifies for a refund:

Contact us within 72 hours of purchase

Provide full details including order ID, payment reference, and screenshots (if applicable)

We will investigate and process eligible refunds within 5-10 business days

📩 Contact for Refunds

To request a refund under the eligible conditions, please contact us at:
Email: rahulpanda908@gmail.com
Subject: Refund Request – [Order ID]